Terms of Service

Effective Date: 30 May 2025

1. Introduction

Welcome to mollymaeballooning.co.uk. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

2. Services

Molly Mae Ballooning offers hot air balloon experiences and related services in the United Kingdom. All bookings are subject to availability and weather conditions.

3. Booking & Payment

All bookings must be made through our website or authorised partners. Full payment is required at the time of booking unless otherwise agreed. We reserve the right to cancel or reschedule due to weather, technical issues, or other unforeseen circumstances.

4. Cancellation & Refunds

You may cancel your booking up to 7 days before your scheduled flight for a full refund. Cancellations within 7 days are non-refundable. If we cancel a flight due to weather or other reasons, we will offer you a reschedule or full refund.

5. Liability

To the maximum extent permitted by law, Molly Mae Ballooning is not liable for any injury, loss, or damage arising from participation in ballooning activities, except where caused by our negligence.

6. User Conduct

You agree not to misuse the website, interfere with its normal operation, or engage in any fraudulent activity. We reserve the right to terminate access to our services for violations.

7. Intellectual Property

All content on this website is the property of Molly Mae Ballooning or its licensors. You may not reproduce, distribute, or exploit any content without written permission.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


Privacy Policy

Effective Date: 30 May 2025

1. Who We Are

Molly Mae Ballooning ("we", "our", or "us") operates mollymaeballooning.co.uk. We are committed to protecting your privacy and personal data in accordance with the UK GDPR.

2. What Data We Collect

3. How We Use Your Data

We use your data to:

4. Sharing Your Data

We do not sell your data. We may share your data with service providers for payment processing, booking management, and legal compliance. All third parties are required to protect your data.

5. Cookies

We use cookies to improve your experience. You may choose to disable cookies in your browser, but some features of the website may not work as intended.

6. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

8. Contact Us

If you have any questions about our Terms or Privacy Policy, please contact us at:

Email: info@mollymaeballooning.co.uk